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Their Insurance Didn’t Want to Cover This Family – Then the Audience Stepped In

August 14, 2017
Jon Boldt

Writer

Last week, Russell Cruzan II and Michelle Budnik-Nap joined Glenn on radio Monday to share an update on their son Russell Cruzan, who suffers from the same debilitating genetic condition that Charlie Gard had.

According to the Michigan couple, their insurance company didn’t want to cover the baby’s appointment with a mitochondrial specialist in Boston because Priority Health thought a nearby geneticist was sufficient for Russell’s care. Known as “Bubby,” the baby has mitochondrial DNA depletion syndrome, a rare degenerative genetic condition that affects organs and muscles. While there is no known medical cure, medical specialists have been able to improve quality of life for children with the condition.

The insurance company’s Facebook page blew up with lots of comments following the couple’s interview on radio Thursday. Dad Russell Cruzan had the latest update on Monday morning: Priority Health’s medical director is now handling the case, and the family is moving forward with the company to work out covering the baby’s initial appointment with a specialist.

The family should have an answer for their case by Wednesday, he said.

GLENN: Hmm.

I believe it was on Friday, we had Russell Cruzan on. His son is Bubby. Bubby is a newborn, less than a year old, who has been diagnosed with the same disease that -- oh, shoot, now I've forgotten his name.

STU: Charlie Gard.

GLENN: Charlie Gard has had in England. When we first had him on, we just talked about how the family is and everything is going on. Insurance was fine.

Last week, we found out that their insurance company is not going to cover a -- a doctor's appointment or allow them to go out of state because, "You've got a geneticist." Well, no.

The geneticist in the state says, "I'm not an expert in this. There's one guy that is an expert. And the baby needs to see an expert." This isn't like -- this can't be solved in -- at a doc in the box. We need a specialist on this.

So we found out that they were trying to get an appointment. By the end of the day, I think the fundraiser that we started in the morning was up to $40,000. And -- and we were also looking for information about the insurance company on what the insurance company was going to do, whether they would reconsider.

I got this note: Glenn, Thursday after we got off the phone, Priority Health called me and said that it was indeed denied. Their case. But I needed to file an appeal as fast as possible. He then said that their Facebook was blowing up with all kinds of comments.

I tried to file the appeal, but the email server was down, perhaps from all of the emails and comments from your awesome supporters. They then called me this morning, I think this was Friday and said: Don't worry about the appeal right now. The medical director is now handling our case and is going to talk to geneticist. And they're trying to see if they can get this approval done for us. Thanks so much for all of the help from your listeners. We'd be lost without you guys.

Russell, welcome to the program.

RUSSELL: Hey. How's it going?

GLENN: Good. What a rollercoaster this is.

RUSSELL: Yes, it is.

GLENN: Okay. So tell us what has happened.

So I really want to provide a free commercial for Priority Health, you know, and let people call in, like you, who have had, you know, problems where they've solved it. Are they going to solve this problem, do you think?

RUSSELL: I'm really hoping they do. It sounds like, after Thursday, it sounds like they started backpedaling a lot.

GLENN: Okay.

RUSSELL: They're like -- I mean, all the negativity they were getting and everything. They did tell me, come Wednesday, they'd have an answer for me. And they did talk to our geneticist and the one we're trying to go see.

GLENN: Great.

Well, here's what we would like to do: And you can -- you can offer this. You know, when they decide that they are going to, you know, show the -- you know, cover Bubby and -- and -- and make sure that he can go to a geneticist and the insurance company recognizes, of course, that, you know, they don't know more than the actual experts in the field, that they're there to cover and write checks, not to make diagnosis or health care calls. I'd love to have their representative on to be able to give them the accolades and point out that this is an insurance company that, you know, has a heart and is doing that.

And if they choose not to cover -- you know, they said by Wednesday, let's stay in touch. When they come back, if they choose not to cover, I'd also like to give them free advertising. And we'll pick a day. And I just want to hear from just those people who have filed, you know, for things and then had Priority -- what is it? Priority Health?

RUSSELL: Correct.

GLENN: Yeah, that had Priority Health turned them down, but then correct -- I'm sure -- I'm sure there's tons of stories where they filed and everything went fine. It was all corrected.

So whatever your story is with Priority Health, I'm going to give you an opportunity to have a nationwide audience. And we'll dedicate the entire show to Priority Health, to show -- we'll have the listeners and people who actually have Priority Health explain what a wonderful health care company and provider this provider is.

Everything else good, Russell?

RUSSELL: Yeah, everything else is going great.

GLENN: Good. Do you have the appointment set?

RUSSELL: Yes, we do. August 24th. They have agreed to let us pay out of pocket, which will be easily done now with all the support that we got from everybody after that show.

GLENN: What is it up to now? Do you know?

RUSSELL: Almost $57,000.

PAT: Yeah.

GLENN: Fifty-seven thousands. Well, that's good.

All right. Thank you so much. I appreciate it. And we'll -- you just keep in touch with me. And let's make sure that one way or another, everyone knows exactly how great Priority Health is.

RUSSELL: Sounds good. Thank you very much.

GLENN: You're welcome. Thank you.

If we just used our power for good, as opposed to evil.

PAT: Uh-huh.

GLENN: What we could accomplish.

JEFFY: That's what I tell myself, looking here at PriorityHealth.com.

GLENN: Oh, you know what, you can write to them on their Facebook page. They love it.

STU: Well, you're optimistic though on the way they're going to handle this. Right?

GLENN: I am. I am.

PAT: Well, who wouldn't be? I mean, surely there can't be too many stories from Priority Health customers where things have gone bad, right?

JEFFY: No.

PAT: There can't be -- I mean, nobody is perfect. Maybe there's one or two. But I'm sure if we opened up the phones on Thursday to find out more, you know, we would only hear a couple of stories.

GLENN: Right.

STU: We probably won't.

JEFFY: If any.

PAT: If any, yeah.

GLENN: If any. They're probably a great company.

PAT: Maybe this is the only snafu.

GLENN: Right. But that's why I want to open it up. I want to hear from all those people that have said -- that will tell us, "Hey, I had this with Priority Health, and everything was covered. And we got it covered in time. And there was no problems. And they wrote the check."

JEFFY: Right.

GLENN: "And they're just the greatest company of all the time."

PAT: That's exactly what I expect to hear.

GLENN: That's exactly what I expect to hear too. So we'll open that up for the people who actually pay the probably very low premium and very low deductible as well, for Priority Health. Anxious to advertise for them.

STU: And to be clear, that's the only time -- we would only do that if we had an indication or a concern that this was of more frequent occurrence. If they were able to handle this claim the way that they're supposed to, I mean, there's no reason --

PAT: We would be happy to talk about that too. Right.

GLENN: I would be happy to have the CEO on.

STU: And he could tell us about --

PAT: And thank them.

GLENN: And tell us -- and thank them. Sincerely thank them for taking a look at it.

PAT: Yeah. Because obviously mistakes happen.

GLENN: Right.

STU: That's why they have an appeals process.

GLENN: Exactly right. Exactly right. Wish that it didn't take a huge radio show to --

PAT: Either way, it should be a fun day for them on Thursday.

GLENN: Oh, it's going to be a fun day for them.

PAT: Yeah.

GLENN: Yeah. One day perhaps -- one way perhaps a little more fun than the other.

PAT: Perhaps.

GLENN: Perhaps.

JEFFY: Eh.

GLENN: Huh?

JEFFY: If you say so.

GLENN: Okay. All right.

Top THREE reasons we NEED the Panama Canal

Justin Sullivan / Staff | Getty Images

Is Trump seriously planning a military conquest of the Panama Canal?

In the weeks leading up to the inauguration, Donald Trump launched the Panama Canal into the national spotlight. The canal is one of the most important passages in the world, and its continued operation has been critical for both the U.S. military and economy since its construction.

Since America relinquished sovereignty of the canal, China has asserted its authority in the region. The Chinese Communist Party has been growing its influence in Panama and neighboring Latin American countries, convincing them to join their "Belt and Road Initiative," an effort to poise China as the main economic power in developing nations across the world. Panama in particular is quickly becoming a Chinese puppet state. There are currently over 200,000 Chinese living in Panama, a Chinese company runs two of the canal's five major ports, and another Chinese company provides telecommunication service for a large portion of the canal. The government of Panama has even gone as far as cutting diplomatic ties with Taiwan.

It's clear that the Panama Canal is under serious threat of falling into Chinese hands, but President Trump doesn't intend to let them move in. Here are the top three reasons we need the Panama Canal:

1. The canal was built by the U.S.

Hulton Archive / Stringer | Getty Images

Without the United States, neither Panama nor the Panama Canal would exist. In 1903, after Colombia refused to allow the U.S. to build a canal across the isthmus of Panama, President Teddy Roosevelt devised a controversial plan. He supported a Panamanian independence movement, which swiftly overthrew the local Colombian government. Meanwhile, he stationed a U.S. warship off the coast, preventing Colombia from sending military forces to retake Panama.

The moment Panama declared its independence, the U.S. recognized it and struck a deal with the new government: the U.S. would control the Canal Zone, while Panama would receive $10 million and an annual payment of $250,000. Construction of the canal took over a decade, cost $375 million, and resulted in thousands of American casualties, making it the most expensive U.S. construction project of its time.

Fast forward to 1964 when tensions between the U.S. and Panama over the canal erupted into a riot. President Lyndon B. Johnson decided it was time to transfer control of the canal to Panama. However, this proved more complicated than expected. In 1968, General Omar Torrijos, a known ally of Cuban dictator Fidel Castro, seized control of Panama in a coup. Negotiations over the Canal stalled, as many Americans opposed giving such an important asset to a controversial figure. It wasn’t until 1999, following the deployment of 27,000 U.S. troops to facilitate yet another change in power, that the Canal was officially handed over to Panama.

2. The canal is vital for the U.S. economy

IVAN PISARENKO / Contributor | Getty Images

The U.S. relies heavily on the Panama Canal for commercial shipping. Between 13 and 14 thousand ships use the Panama Canal every year, which is roughly 40 percent of the global cargo ship traffic. Additionally, 72 percent of ships traversing the canal are either heading toward or leaving a U.S. port.

The time ships save using the Panama Canal reduces shipping costs massively. For example, when the canal first opened in 1922, it was estimated that a ship’s journey from Oregon to the UK, was shortened by 42 percent, reducing costs by 31 percent. If the Panama Canal was blocked or destroyed, or if American merchant vessels were denied passage, the effects on the U.S. economy would be tremendous.

3. The canal is a key defense point for the U.S. military

Historical / Contributor | Getty Images

Similarly, the canal is key to the U.S. military and national security. The canal shaves off approximately 8,000 miles of the voyage between the Pacific and the Atlantic. If U.S. Navy ships were denied access in a time of crisis, the extra time required to bypass the canal would be disastrous. Conversely, if the U.S. can keep the Panama Canal from being used by foreign aggressors, it would provide a massive advantage in future conflicts.

A foreign enemy could easily exploit the canal's current vulnerability. This was proven in 2021 when a cargo ship accidentally blocked the Suez Canal for a week, paralyzing global trade. Imagine China intentionally sabotaging the Panama Canal, considering it controls ports on both ends, owns a bridge that spans the Canal, provides its telecom services, and has the second-largest fleet of ships using the route.

TOP 5 takeaways from JD Vance's 'Face the Nation' interview

Anna Moneymaker / Staff | Getty Images

After an eventful first week in office, JD Vance wrapped the week up with a bang of an interview on "Face the Nation."

Last weekend, Vice President Vance joined "Face the Nation" host Margaret Brennan, who drilled Vance on everything from the economy to immigration. Vance clapped back with polite yet cutting responses, and he defended Trump against some of her more accusatory queries.

If there was any lingering doubt that JD Vance wasn't vice presidential (or presidential) material, they have just been blown away. Here are the major takeaways from his electricinterview on Sunday:

1. J.D. Vance defends Trump's cabinet picks

Bloomberg / Contributor | Getty Images

Brennan opened the interview with a barrage of questions that brought up concerns surrounding some of Trump's cabinet picks, specifically Pete Hegseth and Tulsi Gabbard.

Brennan began by questioning how effective Pete Hegseth could be as Secretary of Defence, given that he was confirmed with a tie in the Senate that VP Vance broke. Vance responded with a quick breakdown of all of the issues the military is currently facing. Vance argued that Hegseth's unpopularity in the Senate results from his being a disruptor.

Brennan also attacked Tulsi Gabbard, calling her unfit for the title of "Director of National Intelligence." Vance defended Gabbard, citing her formidable resume and strong character. Vance also discussed the corruption of our intelligence services, which out-of-control bureaucrats have weaponized against the interests of the American people. He expressed his belief that Gabbard would be the right person to reign in the corruption and return the National Intelligence Service to its intended purpose.

2. J.D. Vance explains how Trump's economic policies will lower consumer prices

Brandon Bell / Staff | Getty Images

Brennan pushed Vance on the economy, specifically questioning when prices for consumer goods would begin to fall. Vance explained that within the plethora of executive orders issued by Trump during his first week in office, many were aimed at bringing more jobs back into America, which will raise wages and lower prices. Other orders will boost energy production, which will reduce energy costs and decrease the costs of goods.

3. J.D. Vance sheds light on needed FEMA reforms

ROBYN BECK / Staff | Getty Images

Brennan drilled Vance on President Trump's proposed FEMA reforms, specifically regarding Trump's suggestion to send states a percentage of federal disaster relief funds so that they can quickly distribute aid rather than wait on federal action. While Brennen argued that FEMA has specialists and resources that states would not have access to, leaving people without aid, Vance argued that recent disasters, like Hurricane Helene, have proven that FEMA's current bureaucratic red tape deprived Americans of immediate aid when they needed it most.

4. J.D. Vance defends Trump's mass deportations

PIERRE-PHILIPPE MARCOU / Contributor | Getty Images

Vance defended Trump's decision to allow ICE to conduct raids into churches and schools against Brennen's criticisms, arguing that law enforcement should remove a dangerous criminal from a school or church, regardless of their immigration status. He also advocated for Trump's proposed changes to birthright citizenship to prevent illegal immigrants from abusing the constitutional amendment by having "anchor babies" on U.S. soil.

Vance also took a hard stance supporting Trump suspension of admitting Afghan refugees. Brennan argued that Afghan refugees were going through a thorough vetting process and were now being abandoned by the U.S. However, Vance cited the foiled terrorist attack in Oklahoma City during Trump's 2024 campaign that was orchestrated by an Afghan refugee, who was allegedly vetted by federal agents. The vetting process is clearly flawed, and it was a prudent decision to halt the admission of these refugees until further notice.

5. J.D. Vance insists that Trump will still reign in Big Tech

PIERRE-PHILIPPE MARCOU / Contributor | Getty Images

To wrap up the interview, Brennan questioned the Trump administration's stance on Big Tech given the attendance of the industry's biggest names at Trump's inauguration, including Meta CEO Mark Zuckerberg, Amazon CEO Jeff Bezos, Google CEO Sundar Pichai, Apple CEO Tim Cook, and TikTok CEO Shou Zi Chew. Vance assured Brennan that Trump is still resolved to curb the power and influence of Big Tech.

Top THREE reasons the U.S. NEEDS Greenland

EMIL STACH / Contributor | Getty Images

Are Trump's repeated promises to claim Greenland for the U.S. just belligerent imperialism or a deft move to secure the future of America?

During his patriotic inaugural address, President Trump reiterated his campaign promise to expand American territories, including securing U.S. control over Greenland. This is not a new idea despite what the mainstream media may claim.

The idea of buying Greenland was originally introduced by progressive hero Woodrow Wilson in 1917 as an attempt to secure the homeland as America was gearing up to enter the First World War. The second attempt came after World War II when President Truman tried to buy the island from Denmark in another attempt to shore up national security, this time against the Soviets. Since then, Trump floated the idea in 2019, which was met with much the same ridicule as now.

The truth is that the acquisition of Greenland represents far more than just an outlet for repressed imperialist desires. It would be one of America's best investments in a long time, which is why we've been eyeballing it for so long. Here are three reasons the U.S. needs Greenland:

Strategic Military Position

THOMAS TRAASDAHL / Contributor | Getty Images

For the majority of the 20th century, Europe was the region from which a foreign attack on American soil could be launched: the Germans for the first half of the century, and the Russians for the second half. On both occasions, Greenland stood between our foreign enemies and the United States.

After the World War II, America was the official military defender of Greenland, per an agreement with Denmark. Under this agreement, the U.S. built Pituffik Air Force Base, a remote base 750 miles north of the Arctic Circle. Due to its location, approximately halfway between D.C. and Moscow, the Pentagon still views Pituffik as a vital component of America's nuclear defense.

The U.S. also built a secret base within the ice cap known as Camp Century. Camp Century was part scientific outpost, part nuclear-tipped ballistic missile silo built in the ice to withstand a direct atomic strike. The nearly two miles of icy tunnels were powered by a nuclear reactor and were designed to survive a nuclear first strike, and return fire. Although abandoned in 1967, Camp Century still symbolizes the strategic importance of Greenland for U.S. security.

Untapped Resources

OLIVIER MORIN / Contributor | Getty Images

While Greenland's population is a mere 56,000, the island has a total landmass nearly three times the size of Texas. According to a 2009 geological assessment, a whopping 30 percent of the Earth's undiscovered natural gas, and 13 percent of its undiscovered oil is locked away beneath Greenland's icy ground. There are also untapped deposits of valuable rare earth metals including copper, graphite, and lithium.

Neither Greenland nor Denmark have any real plans to tap into this immense wealth trapped beneath the ice, but it could prove crucial for ending the West's dependency on China. China has the global market cornered on rare earth minerals- including America. We acquire 72 percent of our rare earth mineral imports from China, making us entirely dependent on them for the manufacturing of many essential goods. Tapping Greenland's natural resources would help free America, and the West, from China's yolk.

Polar Silk Road

mark peterson / Contributor | Getty Images

In 2018 China launched an ambitious project that aimed to cut the travel time of cargo vessels between its ports and European markets in half. China, in collaboration with Russia, plans on developing new shipping routes through the Arctic Ocean. This bold new strategy, dubbed the "Polar Silk Road," has been made possible thanks to new tech, including a fleet of Russian, nuclear-powered icebreakers, the latest of which is capable of breaking through nearly 10 feet of ice.

With clear waterways from eastern China and Northern Europe, it won't be long before the first cargo ships brave the frigid sea and China looks to the next leg of the journey: the Northwest Passage. The Northwest Passage is the area of sea between Canada and the North Pole that would be an optimal shipping route between America's East Coast and Asia if it wasn't frozen over most of the year. But with new technology, we may be able to overcome the challenges of the ice and open the passage to commercial traffic, and Greenland is positioned directly on the passage's easternmost mouth.

Greenland would quickly become a key location along the Northwestern Passage, acting as a sentinel of the east, with the ability to control traffic through the trade route. If China or Russia were to take control of Greenland, they would dominate the Northwestern Passage, along with the rest of the new northern trade routes.

Is Romania squashing its own 'Trump' candidate?

DANIEL MIHAILESCU / Contributor | Getty Images

This week the streets of Bucharest, the capital of Romania, erupted in protest after the Constitutional Courts annulled the recent first round of the presidential election after the "far-right" candidate won.

The government is lying to you. If you have been listening to Glenn for a long time you already know that, and you also know that if you try to call attention to the lies you get labeled a conspiracy theorist or "far-right." This is not only true in America but across the world. Politicians cheat, steal, and grab power, then lie about all of it. This is the root of countless issues across every government on the planet, and recently Romania has become the latest example of this unfortunate phenomenon.

But what is really happening in Romania? Was this an actual attempt to stamp out someone who would shed light on lies and corruption? Or did the Romanian government put a stop to a genuine bad actor?

The Election

Bloomberg / Contributor | Getty Images

On December 6th, 2024, the Romanian Constitutional Court canceled the second round of the presidential election amid claims of Russian interference. The second round of the election would have seen right-wing candidate, Calin Georgescu face off against pro-European centrist Elena Lasconi.

The trouble surrounds Georgescu, who stands accused of using Russian aid to run an unprecedented social media campaign that helped him win an election pollsters claimed he stood no chance of winning. Georgescu's rapid rise in popularity on social media does raise some eyebrows, and to add to the suspicion he declared he had zero campaign spending. On the other hand, Georgescu's supporters claim that his quick rise to stardom and underdog victory is due to the growing resentment for the ever-out-of-touch political elite.

Georgescu's Platform

Andrei Pungovschi / Stringer | Getty Images

Georgescu rose to prominence on a platform many of his detractors have labeled "far-right," "pro-Russian," and "populist" (sound familiar?). His positions include supporting Romanian farmers, increasing Romanian self-reliance, and increasing local energy production. Georgescu has been lauded for his message of hope and vision for the future and his dedication to truth, freedom, and sovereignty.

Georgescu is also a vocal Christian and a supporter of the Romanian Orthodox Church. He has questioned the climate change and COVID-19 narrative as well as NATO and the war in Ukraine, which is how he earned his "Pro-Russian" monicker. Georgescu promised to respect and honor its obligations to the EU and NATO, but only to the extent that they respect Romania and its interests.

What Happens Next?

Bloomberg / Contributor | Getty Images

After Georgescu's unexpected victory, the Romanian Constitutional Courts annulled the election's first round and scheduled it to restart on May 4th. As of now, it is unclear whether Georgescu will be allowed to participate in the new election. This act by the Constitutional Courts triggered mass protests in the capital, Bucharest, and has caused many Romainians to question the state of democracy within their country.

Many of the protesters are calling what happened a coup and are demanding the election be allowed to continue to the second round. They are also calling for the resignation of current President Klaus Iohannis, who has maintained power thanks to the incomplete elections. Georgescu has officially challenged the court's decision and even made a complaint to the European Court of Human Rights, but it is unclear if his appeal will make any difference.