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Glenn's Show Prep

Their Insurance Didn’t Want to Cover This Family – Then the Audience Stepped In

August 14, 2017
Jon Boldt

Writer

Last week, Russell Cruzan II and Michelle Budnik-Nap joined Glenn on radio Monday to share an update on their son Russell Cruzan, who suffers from the same debilitating genetic condition that Charlie Gard had.

According to the Michigan couple, their insurance company didn’t want to cover the baby’s appointment with a mitochondrial specialist in Boston because Priority Health thought a nearby geneticist was sufficient for Russell’s care. Known as “Bubby,” the baby has mitochondrial DNA depletion syndrome, a rare degenerative genetic condition that affects organs and muscles. While there is no known medical cure, medical specialists have been able to improve quality of life for children with the condition.

The insurance company’s Facebook page blew up with lots of comments following the couple’s interview on radio Thursday. Dad Russell Cruzan had the latest update on Monday morning: Priority Health’s medical director is now handling the case, and the family is moving forward with the company to work out covering the baby’s initial appointment with a specialist.

The family should have an answer for their case by Wednesday, he said.

GLENN: Hmm.

I believe it was on Friday, we had Russell Cruzan on. His son is Bubby. Bubby is a newborn, less than a year old, who has been diagnosed with the same disease that -- oh, shoot, now I've forgotten his name.

STU: Charlie Gard.

GLENN: Charlie Gard has had in England. When we first had him on, we just talked about how the family is and everything is going on. Insurance was fine.

Last week, we found out that their insurance company is not going to cover a -- a doctor's appointment or allow them to go out of state because, "You've got a geneticist." Well, no.

The geneticist in the state says, "I'm not an expert in this. There's one guy that is an expert. And the baby needs to see an expert." This isn't like -- this can't be solved in -- at a doc in the box. We need a specialist on this.

So we found out that they were trying to get an appointment. By the end of the day, I think the fundraiser that we started in the morning was up to $40,000. And -- and we were also looking for information about the insurance company on what the insurance company was going to do, whether they would reconsider.

I got this note: Glenn, Thursday after we got off the phone, Priority Health called me and said that it was indeed denied. Their case. But I needed to file an appeal as fast as possible. He then said that their Facebook was blowing up with all kinds of comments.

I tried to file the appeal, but the email server was down, perhaps from all of the emails and comments from your awesome supporters. They then called me this morning, I think this was Friday and said: Don't worry about the appeal right now. The medical director is now handling our case and is going to talk to geneticist. And they're trying to see if they can get this approval done for us. Thanks so much for all of the help from your listeners. We'd be lost without you guys.

Russell, welcome to the program.

RUSSELL: Hey. How's it going?

GLENN: Good. What a rollercoaster this is.

RUSSELL: Yes, it is.

GLENN: Okay. So tell us what has happened.

So I really want to provide a free commercial for Priority Health, you know, and let people call in, like you, who have had, you know, problems where they've solved it. Are they going to solve this problem, do you think?

RUSSELL: I'm really hoping they do. It sounds like, after Thursday, it sounds like they started backpedaling a lot.

GLENN: Okay.

RUSSELL: They're like -- I mean, all the negativity they were getting and everything. They did tell me, come Wednesday, they'd have an answer for me. And they did talk to our geneticist and the one we're trying to go see.

GLENN: Great.

Well, here's what we would like to do: And you can -- you can offer this. You know, when they decide that they are going to, you know, show the -- you know, cover Bubby and -- and -- and make sure that he can go to a geneticist and the insurance company recognizes, of course, that, you know, they don't know more than the actual experts in the field, that they're there to cover and write checks, not to make diagnosis or health care calls. I'd love to have their representative on to be able to give them the accolades and point out that this is an insurance company that, you know, has a heart and is doing that.

And if they choose not to cover -- you know, they said by Wednesday, let's stay in touch. When they come back, if they choose not to cover, I'd also like to give them free advertising. And we'll pick a day. And I just want to hear from just those people who have filed, you know, for things and then had Priority -- what is it? Priority Health?

RUSSELL: Correct.

GLENN: Yeah, that had Priority Health turned them down, but then correct -- I'm sure -- I'm sure there's tons of stories where they filed and everything went fine. It was all corrected.

So whatever your story is with Priority Health, I'm going to give you an opportunity to have a nationwide audience. And we'll dedicate the entire show to Priority Health, to show -- we'll have the listeners and people who actually have Priority Health explain what a wonderful health care company and provider this provider is.

Everything else good, Russell?

RUSSELL: Yeah, everything else is going great.

GLENN: Good. Do you have the appointment set?

RUSSELL: Yes, we do. August 24th. They have agreed to let us pay out of pocket, which will be easily done now with all the support that we got from everybody after that show.

GLENN: What is it up to now? Do you know?

RUSSELL: Almost $57,000.

PAT: Yeah.

GLENN: Fifty-seven thousands. Well, that's good.

All right. Thank you so much. I appreciate it. And we'll -- you just keep in touch with me. And let's make sure that one way or another, everyone knows exactly how great Priority Health is.

RUSSELL: Sounds good. Thank you very much.

GLENN: You're welcome. Thank you.

If we just used our power for good, as opposed to evil.

PAT: Uh-huh.

GLENN: What we could accomplish.

JEFFY: That's what I tell myself, looking here at PriorityHealth.com.

GLENN: Oh, you know what, you can write to them on their Facebook page. They love it.

STU: Well, you're optimistic though on the way they're going to handle this. Right?

GLENN: I am. I am.

PAT: Well, who wouldn't be? I mean, surely there can't be too many stories from Priority Health customers where things have gone bad, right?

JEFFY: No.

PAT: There can't be -- I mean, nobody is perfect. Maybe there's one or two. But I'm sure if we opened up the phones on Thursday to find out more, you know, we would only hear a couple of stories.

GLENN: Right.

STU: We probably won't.

JEFFY: If any.

PAT: If any, yeah.

GLENN: If any. They're probably a great company.

PAT: Maybe this is the only snafu.

GLENN: Right. But that's why I want to open it up. I want to hear from all those people that have said -- that will tell us, "Hey, I had this with Priority Health, and everything was covered. And we got it covered in time. And there was no problems. And they wrote the check."

JEFFY: Right.

GLENN: "And they're just the greatest company of all the time."

PAT: That's exactly what I expect to hear.

GLENN: That's exactly what I expect to hear too. So we'll open that up for the people who actually pay the probably very low premium and very low deductible as well, for Priority Health. Anxious to advertise for them.

STU: And to be clear, that's the only time -- we would only do that if we had an indication or a concern that this was of more frequent occurrence. If they were able to handle this claim the way that they're supposed to, I mean, there's no reason --

PAT: We would be happy to talk about that too. Right.

GLENN: I would be happy to have the CEO on.

STU: And he could tell us about --

PAT: And thank them.

GLENN: And tell us -- and thank them. Sincerely thank them for taking a look at it.

PAT: Yeah. Because obviously mistakes happen.

GLENN: Right.

STU: That's why they have an appeals process.

GLENN: Exactly right. Exactly right. Wish that it didn't take a huge radio show to --

PAT: Either way, it should be a fun day for them on Thursday.

GLENN: Oh, it's going to be a fun day for them.

PAT: Yeah.

GLENN: Yeah. One day perhaps -- one way perhaps a little more fun than the other.

PAT: Perhaps.

GLENN: Perhaps.

JEFFY: Eh.

GLENN: Huh?

JEFFY: If you say so.

GLENN: Okay. All right.

The West is dying—Will we let enemies write our ending?

Harvey Meston / Staff | Getty Images

The blood of martyrs, prophets, poets, and soldiers built our civilization. Their sacrifice demands courage in the present to preserve it.

Lamentations asks, “Is it nothing to you, all ye that pass by?”

That question has been weighing on me heavily. Not just as a broadcaster, but as a citizen, a father, a husband, a believer. It is a question that every person who cares about this nation, this culture, and this civilization must confront: Is all of this worth saving?

We have squandered this inheritance. We forgot who we were — and our enemies are eager to write our ending.

Western civilization — a project born in Judea, refined in Athens, tested in Rome, reawakened in Wittenberg, and baptized again on the shores of Plymouth Rock — is a gift. We didn’t earn it. We didn’t purchase it. We were handed it. And now, we must ask ourselves: Do we even want it?

Across Europe, streets are restless. Not merely with protests, but with ancient, festering hatred — the kind that once marched under swastikas and fueled ovens. Today, it marches under banners of peace while chanting calls for genocide. Violence and division crack societies open. Here in America, it’s left against right, flesh against spirit, neighbor against neighbor.

Truth struggles to find a home. Even the church is slumbering — or worse, collaborating.

Our society tells us that everything must be reset: tradition, marriage, gender, faith, even love. The only sin left is believing in absolute truth. Screens replace Scripture. Entertainment replaces education. Pleasure replaces purpose. Our children are confused, medicated, addicted, fatherless, suicidal. Universities mock virtue. Congress is indifferent. Media programs rather than informs. Schools recondition rather than educate.

Is this worth saving? If not, we should stop fighting and throw up our hands. But if it is, then we must act — and we must act now.

The West: An idea worth saving

What is the West? It’s not a location, race, flag, or a particular constitution. The West is an idea — an idea that man is made in the image of God, that liberty comes from responsibility, not government; that truth exists; that evil exists; and that courage is required every day. The West teaches that education, reason, and revelation walk hand in hand. Beauty matters. Kindness matters. Empathy matters. Sacrifice is holy. Justice is blind. Mercy is near.

We have squandered this inheritance. We forgot who we were — and our enemies are eager to write our ending.

If not now, when? If not us, who? If this is worth saving, we must know why. Western civilization is worth dying for, worth living for, worth defending. It was built on the blood of martyrs, prophets, poets, pilgrims, moms, dads, and soldiers. They did not die for markets, pronouns, surveillance, or currency. They died for something higher, something bigger.

MATTHIEU RONDEL/AFP via Getty Images | Getty Images

Yet hope remains. Resurrection is real — not only in the tomb outside Jerusalem, but in the bones of any individual or group that returns to truth, honor, and God. It is never too late to return to family, community, accountability, and responsibility.

Pick up your torch

We were chosen for this time. We were made for a moment like this. The events unfolding in Europe and South Korea, the unrest and moral collapse, will all come down to us. Somewhere inside, we know we were called to carry this fire.

We are not called to win. We are called to stand. To hold the torch. To ask ourselves, every day: Is it worth standing? Is it worth saving?

The light shines in the darkness, and the darkness has not overcome it. Pick up your torch. If you choose to carry it, buckle up. The work is only beginning.

This article originally appeared on TheBlaze.com.

Stop coasting: How self-education can save America’s future

Joe Raedle / Staff | Getty Images

Coasting through life is no longer an option. Charlie Kirk’s pursuit of knowledge challenges all of us to learn, act, and grow every day.

Last year, my wife and I made a commitment: to stop coasting, to learn something new every day, and to grow — not just spiritually, but intellectually. Charlie Kirk’s tragic death crystallized that resolve. It forced a hard look in the mirror, revealing how much I had coasted in both my spiritual and educational life. Coasting implies going downhill. You can’t coast uphill.

Last night, my wife and I re-engaged. We enrolled in Hillsdale College’s free online courses, inspired by the fact that Charlie had done the same. He had quietly completed around 30 courses before I even knew, mastering the classics, civics, and the foundations of liberty. Watching his relentless pursuit of knowledge reminded me that growth never stops, no matter your age.

The path forward must be reclaiming education, agency, and the power to shape our minds and futures.

This lesson is particularly urgent for two groups: young adults stepping into the world and those who may have settled into complacency. Learning is life. Stop learning, and you start dying. To young adults, especially, the college promise has become a trap. Twelve years of K-12 education now leave graduates unprepared for life. Only 35% of seniors are proficient in reading, and just 22% in math. They are asked to bet $100,000 or more for four years of college that will often leave them underemployed and deeply indebted.

Degrees in many “new” fields now carry negative returns. Parents who have already sacrificed for public education find themselves on the hook again, paying for a system that often fails to deliver.

This is one of the reasons why Charlie often described college as a “scam.” Debt accumulates, wages are not what students were promised, doors remain closed, and many are tempted to throw more time and money after a system that won’t yield results. Graduate school, in many cases, compounds the problem. The education system has become a factory of despair, teaching cynicism rather than knowledge and virtue.

Reclaiming educational agency

Yet the solution is not radical revolt against education — it is empowerment to reclaim agency over one’s education. Independent learning, self-guided study, and disciplined curiosity are the modern “Napster moment.” Just as Napster broke the old record industry by digitizing music, the internet has placed knowledge directly in the hands of the individual. Artists like Taylor Swift now thrive outside traditional gatekeepers. Likewise, students and lifelong learners can reclaim intellectual freedom outside of the ivory towers.

Each individual possesses the ability to think, create, and act. This is the power God grants to every human being. Knowledge, faith, and personal responsibility are inseparable. Learning is not a commodity to buy with tuition; it is a birthright to claim with effort.

David Butow / Contributor | Getty Images

Charlie Kirk’s life reminds us that self-education is an act of defiance and empowerment. In his pursuit of knowledge, in his engagement with civics and philosophy, he exemplified the principle that liberty depends on informed, capable citizens. We honor him best by taking up that mantle — by learning relentlessly, thinking critically, and refusing to surrender our minds to a system that profits from ignorance.

The path forward must be reclaiming education, agency, and the power to shape our minds and futures. Every day, seek to grow, create, and act. Charlie showed the way. It is now our responsibility to follow.

This article originally appeared on TheBlaze.com.

Glenn Beck joins TPUSA tour to honor Charlie Kirk

Joe Raedle / Staff | Getty Images

If they thought the murder of Charlie Kirk would scare us into silence, they were wrong!

If anything, Turning Point will hit the road louder than ever. On Monday, September 22, less than two weeks after the assassination, Charlie's friends united under the Turning Point USA banner to carry his torch and honor his legacy by doing what he did best: bringing honest and truthful debate to Universities across the nation.

Naturally, Glenn has rallied to the cause and has accepted an invitation to join the TPUSA tour at the University of North Dakota on October 9th.

Want to join Glenn at the University of North Dakota to honor Charlie Kirk and keep his mission alive? Click HERE to sign up or find more information.

Glenn's daughter honors Charlie Kirk with emotional tribute song

MELISSA MAJCHRZAK / Contributor | Getty Images

On September 17th, Glenn commemorated his late friend Charlie Kirk by hosting The Charlie Kirk Show Podcast, where he celebrated and remembered the life of a remarkable young man.

During the broadcast, Glenn shared an emotional new song performed by his daughter, Cheyenne, who was standing only feet away from Charlie when he was assassinated. The song, titled "We Are One," has been dedicated to Charlie Kirk as a tribute and was written and co-performed by David Osmond, son of Alan Osmond, founding member of The Osmonds.

Glenn first asked David Osmond to write "We Are One" in 2018, as he predicted that dark days were on the horizon, but he never imagined that it would be sung by his daughter in honor of Charlie Kirk. The Lord works in mysterious ways; could there have been a more fitting song to honor such a brave man?

"We Are One" is available for download or listening on Spotify HERE